AMC Service are designed to meet every customer’s needs in cost effective manner. Our trained and appropriately skilled personnel will regularly examine, lubricate and clean the machine, motor, controller, bearings, guides and if required make minor adjustments to ensure smooth and safe operation of elevator.
Our service consultants will evaluate with you which services will suit your equipment best – today and for the decades to come.
Visits during off-working hours or guaranteed availability are just a few examples of our flexible solutions. And we always keep you informed. In urgent cases we send alerts to your smart phone or provide ready-made analysis of failures and recommendations.
Our maintenance schemes will work for you both preventively and correctively.
| CONTRACT TYPE Features |
SILVER | GOLD | PLATINUM |
|---|---|---|---|
| Technical Support Hotline support and training of on-site equipment responsible |
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| Health Checks Remote status checks incl. reports *and notification in case of detected irregularities |
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| Maintenance Visit Regular on-site inspections incl. basic maintenance work |
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| Call-back Interventions Immediate response in case of issues incl. release of entrapped passengers Mon – Fri 9am – 6pm or 24/7 In Emergency Service |
Small Repairs Small repairs – as defined, are included to ensure availability |
Large Repairs Full coverage of all maintenance, call-back or repair works. Availability is guaranteed for 98%-99,5% as an option |
Regular Maintenance Contract covering call-backs and basic inspections. |
Comprehensive Maintenance Contract covering a predefined range of repairs,call-backs and basic inspections. |
All-In Maintenance Contract covering repairs, call-backs and basic inspections. |
Regular Maintenance
Contract covering call-backs and basic inspections
Comprehensive Maintenance
Contract Covering a predefined range of repairs, call-backs and basic inspections
All - In Maintenance
Contract covering repairs, call-backs and basic inspections
Our permanent monitoring and response service allows tracking and analyzing equipment – and performing condition checks.
Our in-car alarm service allows passengers to connect with one of our trained service staff. The release of entrapped passengers is assured.
Our flexible maintenance and repair work appointments. Plus the possibility for off working hours services – and 24/7 call-back interventions
Our information keeps you on top of things. Transparency and full control is allotted multiple communication channels and reports are submitted through them.
Extra Service Our extra service cover Parodic safety checks beyond national norms, the coordination and support of regulatory bodies. Features* Only In all types of Contracts